A refund/cancellation policy is a set of rules that govern how a company handles refunds and cancellations. This policy is put in place to protect both the customer and the company. The policy should be clear and concise, and it should be easy for the customer to understand. There are a few things to keep in mind when creating a refund/cancellation policy. First, you need to decide what kinds of refunds and cancellations you will allow. Will you allow refunds for unused products? Will you allow cancellations for any reason? These are important questions to answer, as they will determine the scope of your refund/cancellation policy.
Second, you need to decide how you will handle refunds and cancellations. Will you issue refunds in the form of store credit? Will you issue refunds in the form of cash? These are important questions to answer, as they will determine how you will issue refunds to customers. Third, you need to decide how you will handle customers who request refunds or cancellations. Will you require them to fill out a form? Will you require them to provide proof of purchase? These are important questions to answer, as It is our policy to provide a full refund for any product that is not received by the customer or is damaged during shipping. If a customer cancels an order before the product has shipped, we will provide a full refund.